Privacy Policy

Effective Date: 2024

Emory Hospital is committed to protecting the privacy and confidentiality of all patients, visitors, and website users. This Privacy Policy explains how we collect, use, store, and protect your personal and medical information.

Information We Collect

We may collect:

  • Personal details (name, phone, email, address, ID)
  • Medical information (history, diagnosis, treatment, lab results)
  • Insurance details (SHA, private insurance)
  • Website data (cookies, IP address, browser type)

How We Use Your Information

We use your data to:

  • Provide healthcare services and treatment
  • Book and manage appointments
  • Process payments and insurance claims
  • Improve hospital services
  • Communicate updates and reminders
  • Meet legal requirements

Data Sharing

We do not sell your data. We only share it with:

  • Medical professionals involved in your care
  • Insurance providers
  • Accredited laboratories and partners
  • Authorities when required by law

Data Protection

We use strict security measures including:

  • Secure patient record systems
  • Limited staff access
  • Data encryption
  • Regular system monitoring

Your Rights

You may:

  • Access your records
  • Request corrections
  • Ask how your data is used
  • Request limited use where applicable

Cookies

Our website uses cookies to improve user experience and track website performance. You can disable cookies in your browser.

Third-Party Links

We are not responsible for external websites linked from our site.

Updates

We may update this policy from time to time. Changes will be posted here.

Contact

📍 Kahawa Sukari Avenue
Ruiru Sub-County, Kiambu County, Kenya
Exit 10, Thika Superhighway
📞 +254 113 106 210
📧 info@emoryhospital.co.ke